A guide to the conflicting needs of the individual User and the collective Customer. Continue reading ..

We didn’t mean to build this— engagement at any cost How well-meaning designers became complicit ..

The one thing your team needs to agree on before prompting any AI tool Have you seen that meme with ..

When artifacts replace architecture, we substitute simulation for trusted judgment. Image source: Adobe Stock ..

How your design decisions translate to screen reader output Most designers spend their time editing ..

The tragic tale of a modern-day Isaac Newton, plus some thoughts from beyond the recursive loop. Gil Scott-Heron ..

I left the Google design challenge convinced I had failed — and I passed. This is what actually matters ..

I’ve been designing for a long time. I’ve burned out, and I’ve watched other designers burn out. ..