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Comments Off on You are no longer the user. You are the principal.
Google just promoted you. The architecture below has already shipped. Visual 1 — Delegated Presence. ..
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Comments Off on The future of customer service is designed to make you give up
Deceptive patterns are wasting your time and making you feel bad for trying to access basic support. ..
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Comments Off on Designing how designers master AI
Mastering an AI tool isn’t learning its correct use. It’s learning to bend it to how you already ..
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Comments Off on Yippee IA: Six principles for creating a successful information architecture
People do two things online. They are either consuming content or navigating to it. You want people ..
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The illusion of completion and the birth of the ghost Continue reading on UX Collective »
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Comments Off on Designing the Human+AI system
The new product mandate. Continue reading on UX Collective »
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Comments Off on Most AI tools make users faster. The best AI tools make users better.
We’ve all lived a version of this story. You start small — asking AI to refine an email. Then ..
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Comments Off on What critical thinking means for senior designers (and how to apply it)
Re-designing mocks is slowly becoming the bulk of design work Continue reading on UX Collective »
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AI, metaphysics, and the search for moral grounding in design Photo by James Coleman on Unsplash A Confession ..
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Comments Off on From faster pencil to AI Experience Architect: a designer’s path
You can get there, but it’s about making the effort. The next decade of user experience work is not about ..